Pennsylvania health plans ranked higher in customer satisfaction than the national average in J.D. Power & Associates’ U.S. Member Health Insurance Plan Study. According to “UPMC, Geisinger, Highmark lead Pa. customer satisfaction rankings” by Bob Graham of Insurance & Financial Advisor, UPMC Health Plan ranked the highest in Pennsylvania. While health insurance rates are important to consumers, this study also looked at the coverage and benefits, customer service, communications, information, provider choice, claims processing, statements given, and the approval process. UPMC scored 744 out of 1,000, well above the national average of 696 and significantly higher than Pennsylvania’s average of 714.
Geisinger Health Plan and Highmark BlueCross BlueShield followed UPMC in Pennsylvania’s rankings with scores of 737 and 735, respectively. Capital Blue Cross and Independence BlueCross also scored higher than the state’s average. Although Pennsylvania’s scores went down slightly in 2011, compared to 2010, four of the seventeen other regions surveyed saw much more significant declines. Some of the insurance companies that scored lower than average in Pennsylvania were Highmark Blue Shield, CIGNA, HealthAmerica/HealthAssurance, Blue Cross of Northeastern Pennsylvania, Aetna, and UnitedHealthcare. Of the 34,000 insurance plan members surveyed, 2,684 were in Pennsylvania.
For those looking to retire abroad, it may be difficult to find health insurance but it surely isn’t impossible. “How to Find Retiree Health Insurance Abroad” by Kathleen Peddicord of U.S. News & World Report discusses this issue. It’s possible that you will even find health insurance for better prices overseas than you could in the U.S. from reputable companies like 
In the past month approximately 2,400 Americans have signed up for President Obama’s high risk health insurance pools. This information comes from Gene Rickman’s “2,400 Apply for High Risk Health Insurance Pool,” in Top News. The exact state by state data is not yet available, but this number includes members in both states that are running their own high risk pools and states like South Carolina that are letting the government run the high risk pools for them. Beginning in 2014, health insurance companies like
While the health care reform bill passed by President Obama means well, the state of Massachusetts has already tried something similar without much success. According to The Washington Post article “As Massachusetts health ‘reform’ goes, so could Obamacare,” columnist Robert J. Samuelson doesn’t believe that Obama’s plans will do much to solve the health care crisis. By putting caps on premium increases for companies like
Highmark health insurance currently operates two retail health insurance stores in Pennsylvania. They are the only company to offer such a service in the state and because of the stores’ success they’ll be opening four new Highmark Direct locations. The current stores in Pittsburgh and Mechanicsburg have been operating just over a year and have seen tremendous success. Highmark Inc.’s President and CEO says that the goal of these retail locations is to help Pennsylvania residents get the health insurance information that they need in order to make informed decisions about their care. With the success of Highmark’s retail stores, it is possible that other Pennsylvania insurers like 




